Frequently Asked Questions
Our most common questions
You can book directly by visiting our website, selecting your desired property, and following the online booking instructions. If you have any questions, feel free to contact us!
Our cancellation policy varies by property. Please refer to the specific property listing for details. Generally, we aim to be flexible and work with our guests.
We strive for transparency. All prices will be clearly stated during the booking process. Any additional fees will be outlined upfront so there are no surprises.
Check-in instructions will be provided upon booking, including the key retrieval process. Our standard check-in time is 4 PM, and check-out is by 11 AM.
Yes, our properties typically have a minimum stay requirement of two nights.
Our most common questions
You can book directly by visiting our website, selecting your desired property, and following the online booking instructions. If you have any questions, feel free to contact us!
Our cancellation policy varies by property. Please refer to the specific property listing for details. Generally, we aim to be flexible and work with our guests.
We strive for transparency. All prices will be clearly stated during the booking process. Any additional fees will be outlined upfront so there are no surprises.
Check-in instructions will be provided upon booking, including the key retrieval process. Our standard check-in time is 3 PM, and check-out is by 11 AM.
Yes, our properties typically have a minimum stay requirement, which varies by listing. You can find this information on each property page.
All our residences come fully stocked with shampoo, conditioner, body wash, hand soap, paper products, blow dryer, laundry pods and dish washer pods.
We Love Pets! Most of our residences welcome all dogs up to 25 pounds. Please let us know if you are travelling with a pet in advance to make sure that the residence is pet friendly. A weekly fee of $150 will be applied to your stay per pet.
If you encounter any problems, please contact us immediately through the provided contact information. We are here to assist you and resolve any issues as quickly as possible.
All our kitchens are fully equipped with pots, pans and cooking utensils. In additional the residence has dinnerware for the number of guest it sleeps.
You can reach our customer support team via email, phone, or through the contact form on our website. We’re always happy to help!
Cant find the answer to your question?
Did we forget or miss a question? Feel free to reach out for any inquiry, question, or concern you may have. We would love to help where ever possible!
